National Commission for Women Chairperson Lalitha Kumaramangalam had raised strong objections when the panel was asked to monitor cases of online abuse.
"You can't police the net. It is an open space, it is like a galaxy almost. There are billions of twitter accounts and no organisation can keep an eye on twitter. It is not physically possible for anybody to say we are following everybody's twitter," she told PTI.
On Friday, through a series of tweets, the Ministry clarified its stance.
"There will be no patrolling on the internet. The unit will only respond to complaints made by affected women through email. The only time we will respond is when we receive complaints about abusive behaviour, harassment, hateful conduct," the tweets from the ministry said.
After receiving several tweets by men who were concerned about the move, the ministry said that "the question is not of men or women, but of egregious violence."
Maneka Gandhi met social networking site Twitter India's Head of Public Policy, Mahima Kaul on Friday.
There was a meeting between the cyber crime department and ministry officials.
As per discussions, Twitter India will now appoint "a dedicated contact person to whom the ministry can direct complaints of trolling on Twitter," a source said.
"Complaints received by the ministry, which are of a grave nature, will be reported to Twitter for action. The Ministry will also work with cyber-crime cell wherever required," said a press statement of the ministry."
The ministry has broadly defined three different categories of complaints on which it will take action and this will include abusive behaviour, harassment and hateful conduct.
"The ministry will also create a separate e-mail id by tomorrow for complaints about online abuse," a source said.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)