In a video obtained by Bloomberg News, Travis Kalanick is seen discussing Uber's business model with the driver.
When the driver argues that Kalanick is lowering fares, Kalanick lashes back, saying: "some people don't like to take responsibility. They blame everything in their life on somebody else."
Once the video went public, Kalanick issued a statement to Uber employees. He apologizes to the driver, says he must "grow up" and adds: "I need leadership help and I intend to get it."
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