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A consumer commission in Maharashtra's Nagpur has pulled up Axis Bank for "deficiency in service", directing it to provide a refund and pay Rs 10,000 as compensation to a customer who lost Rs 5,000 in a failed ATM transaction eight years ago. The District Consumer Disputes Redressal Commission (Additional DCF), Nagpur, termed the non-receipt of cash after the amount got debited from the customer's bank account at an ATM as "a serious matter". It is the bank's responsibility to examine such transactions and to give immediate relief to the customer, the commission asserted. In a verdict delivered last month, the commission found that the bank didn't take the complainant's grievance "seriously" and failed to provide a fair hearing through the ombudsman process. The failed transaction dated back to August 19, 2018, when the complainant, a resident of Nagpur, claimed he attempted to withdraw Rs 5,000 from an Axis Bank ATM. Though the machine failed to dispense any cash, the amount was
Delhi Chief Minister Arvind Kejriwal announced on Friday that the Okhla water treatment plant is being restarted as the water levels in the Yamuna here are receding. The government had announced the closure of three water treatment plants -- Wazirabad, Chandrawal and Okhla -- due to the rising water levels in the Yamuna following days of heavy rains in Delhi and the upper catchment areas. Due to the closure of the plants, many areas in the national capital were facing a water shortage. "With receding water levels, we are starting Okhla water treatment (plant). (I) Am reaching there to take stock," Kejriwal tweeted. He is also expected to visit the Wazirabad water treatment plant. After breaching a 45-year record three days ago, water levels in the Yamuna in Delhi came down to 208.25 metres at 3 pm on Friday even as several key areas in the city were inundated. According to Central Water Commission (CWC) data, the water level stood at 208.57 metres in the early hours of Friday and
A group of concerned citizens is rallying thousands of people to form a 22-kilometer-long human chain on the banks of the Yamuna on June 4 to draw attention to the sorry state of the river plagued by pollution and degradation. The chain will extend from Wazirabad to Okhla in Delhi, a 22-kilometer stretch which accounts for 75 per cent of the river's pollution load. Twenty-two drains fall into the river in this stretch. This will probably be the biggest such effort to sensitize the people of Delhi and ensure their participation in cleaning the Yamuna in the capital, said members of "Yamuna Sansad", a campaign by environmentalists, conservationists, academicians and researchers working to revive the river. Experts say untapped wastewater from unauthorised colonies and jhuggi-jhopri clusters, and poor quality of treated wastewater discharged from Sewage Treatment Plants (STPs) and Common Effluent Treatment Plants (CETPs) is the main reason behind high levels of pollution in the ...