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Being matched with a doctor of the same gender in telemedicine may lower patient satisfaction, a new study by researchers at Goa Institute of Management (GIM) has found and has flagged the need for culturally informed and evidence-based approaches in designing virtual healthcare platforms. Studies conducted in the past on in-person healthcare settings have shown that patients tend to report higher satisfaction when matched with doctors of the same gender. Contrary to this, the new study has found that in virtual consultations, gender concordance between physician and patient may reduce patient satisfaction. The findings of the study have been published in the prestigious Journal of Medical Internet Research. According to Nafisa Vaz, Assistant Professor at GIM, the research contributes evidence-based findings to an area that has remained largely unexamined in India's culturally complex healthcare context. While gender concordance has traditionally been associated with trust and ...
West Bengal Chief Minister Mamata Banerjee on Monday said the state government's telemedicine services reached a major milestone, with its Swasthya Ingit' initiative crossing 7 crore consultations. Health care in West Bengal achieves yet another milestone. #Swasthyaingit, a unique GoWB initiative to connect remote areas with higher level health facilities through telemedicine, crossed 7 crores consultations landmark today, Banerjee said on X. The programme is playing a crucial role in linking remote and underserved regions with specialised medical care, supported by a vast network of health centres, hubs and doctors across the state, she said. The initiative delivers daily teleconsultations via 11,000+ health and wellness centres and 63 hubs at higher health facilities. It enables 80,000+ consultations daily with 9000+ doctors transforming affordable and accessible healthcare in West Bengal, the CM said.