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Ride-hailing app Uber on Wednesday announced the launch of UberOne, its membership programme in India that offers savings, benefits, and preferential access to the highest-rated drivers. UberOne Membership Program aims to bring savings and benefits to millions of riders across the country, the company said in a release. Announcing the roll-out of UberOne membership programme in India, the company said one of its key features is preferential access to the highest-rated drivers. "By prioritising quality and reliability, members can expect an elevated experience every time they ride with Uber, ensuring their safety and convenience," it said. Additionally, UberOne provides premium, round-the-clock customer support exclusively for members, Uber said, adding that this dedicated support team ensures quick and efficient resolution to any issue, enhancing the overall experience for riders. UberOne membership is available in two plans -- Rs 149 per month or Rs 1499 annually. "The membershi
Uber on Thursday said its drivers would be able to see the final destination of the passenger before they accept the ride as it looks to cut down on trip cancellation post-booking of the trip. The move follows feedback that the ride-hailing app received from its National Driver Advisory Council which was launched in March 2022 to facilitate a two-way dialogue between Uber and drivers across six metro cities to address key issues. "To enhance transparency and remove frustration for riders and drivers, drivers on the Uber platform across India will now be able to see the trip destination before they decide to accept the ride," Uber said in a statement. The company said it had done a pilot project in May on the same which yielded encouraging results in the reduction of trip cancellations. "Uber has decided to do away with the trip acceptance threshold and rolled out the unconditional feature to all cities. Uber will continue monitoring feedback from drivers and riders and make changes