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Global technology company Zoho Corporation on Wednesday announced an investment of Rs 70 crore in the Open Network for Digital Commerce (ONDC) to support the development of sovereign technology in the country. The investment is aimed at making technology more accessible and inclusive for businesses of all types and sizes, particularly Micro, Small and Medium Enterprises (MSMEs), by helping them overcome structural constraints in digital commerce. "Zoho Corporation...has invested Rs 70 crore in the Open Network for Digital Commerce (ONDC) to support the development of sovereign technology in India," the Chennai-headquartered firm said in a statement. Zoho already facilitates digitisation for MSMEs through its finance suite of applications, which includes the Vikra seller app on the ONDC network, alongside Zoho ERP, Zoho Books, Zoho Inventory and Zoho Commerce. The company's investment will continue to help expand the network's ecosystem and accelerate adoption, enabling more busines
Zoho-backed homegrown messaging platform Arattai is poised for a big update with end-to-end encryption scheduled to be rolled out on Tuesday night, founder Sridhar Vembu said in a social media post. Vembu said many more "cool features" on Arattai are in the works once "this big transition" is through. "Please update the Arattai app from the Play Store/App Store and please encourage your contacts to do so. The end-to-end encryption will be enabled Tuesday night IST," Vembu said in a post on X on Tuesday. He explained that users will be able to only exchange end-to-end encrypted messages if both they and their contacts are using the latest version of Arattai. "If you are on the latest Arattai version and your contact is on the latest version, you will only be able to use end-to-end encrypted chat with that contact," he said. In such cases (where both sides are on the latest version), a new end-to-end chat session will be created for that contact, and the old non-end-to-end encrypted
Homegrown technology company Zoho on Thursday announced its proprietary large language (LLM) model designed for enterprises using its suite of products, the latest move reflecting bold ambitions of Indian firms to build and innovate on their own AI stacks in the global tech race. Zoho said it is also rolling out automatic speech recognition models for speech-to-text conversion in English and Hindi. The Chennai-headquartered company plans to further expand the available languages, beginning with other Indian and European languages. Zoho top management said it has not seen these AI advances impact jobs and hirings. The company further said it grew 32 per cent in 2024 in India, its second largest market globally after the US. The growth was driven by industries such as ITeS, banking financial services and insurance or BFSI, manufacturing, retail, and education. At the Zoholics India -- its annual user conference held this year in Bengaluru -- the company announced proprietary large ..
A substantial chunk, nearly 75 per cent of Indian enterprises that adopted Software as a Service (SaaS) solutions since 2020 have experienced implementation delays, leading to average timeline overrun of 57 per cent and a cost overrun of 43 per cent, according to a latest survey that tabulated the business impact of such prolonged deployment cycles. The study titled, "IDC State of SaaS Adoption in India Survey 2024", commissioned by technology company Zoho, found that these setbacks have led to an average loss of Rs 5.6 crore in missed business opportunities, besides impacting employee productivity, customer experience, and competitive positioning. As businesses continue investing in SaaS solutions to drive digital transformation, modernise operations, and enhance agility, the speed of implementation has become critical, the survey said, noting that implementation delays remain a significant barrier, preventing businesses from realising the full value of their digital ...