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India's battle against scam epidemic: Govt, telcos tackle rising frauds

In this part of the year-end series, we unravel the web of tele-frauds and spams

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6 min read Last Updated : Dec 25 2023 | 10:53 PM IST

On a sultry afternoon in August, Bithi Mukherjee, a resident of Kolkata, received a call purportedly from her electricity supplier. The caller informed her that her connection faced imminent shutdown due to outstanding bills. The 72-year-old pleaded with the caller to wait until her daughter returned from office.

In impeccable English, the professional voice on the line said that would not be possible, and that a fine and an emergency restoration charge of Rs 35,857 had to be deposited within the next 15 minutes on the company's website via a link sent to her phone.

The caller's knowledge of her

Topics : Trai on spam calls Scam online frauds fraudsters

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