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Weaponised vigilance: Baseless complaints are paralysing administrators

Former Defence Secretary calls for accountability for false complaints, warns of systemic risk-aversion in bureaucracy

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The nation suffers when the brightest minds and most dedicated public servants operate under constant fear. Reclaiming the balance between vigilance and trust is not merely a bureaucratic necessity, it is a national need.

Ajay Kumar -

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A new category of “habitual complainants” has emerged in the government — individuals who repeatedly send complaints. The digital age has magnified this problem, as it has become effortless to send a complaint to dozens of authorities in a few clicks. These individuals are not whistle-blowers but people who exploit systems designed to protect genuine whistle-blowing. Revenge, resentment, leverage, or a misplaced sense of power fuels them.  
Many are insiders — aggrieved subordinates denied promotion, officers facing disciplinary action, retired employees, or vendors unhappy with contractual decisions. Their goal is not accountability but to embarrass, cast
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