India's largest payments and mobile commerce platform, Paytm has announced that it will remove the 'merchant fees' for all wallet transactions that happen in the offline world. This announcement aims to drive cashless transactions in the offline market.
When a customer pays a merchant, a charge is levied per transaction on the merchant by banks. These charges coupled with the need for a specialized physical hardware and it is associated costs, discourage merchants to accept digital payments. Charges vary from 0.5 percent to 2.5 percent, depending on various parameters. Some merchants make customers bear this additional cost by charging them extra, which deters the customers from paying digitally.
"By Paytm's eliminating this cost, an immense opportunity is created to digitize the 95 percent of India which still deals in cash. One of the reasons the current adoption of digital payments is low is because the existing cashless systems were not made for the mobile first world. We are deeply committed to make offline digital payments simple & ubiquitous through a infrastructure light model using the mobile," Head of payment products at Paytm, Nitin Misra.
Paytm had rolled out a QR code based payment product to enable small shopkeepers or auto drivers to receive payments. Paytm customers using their Paytm app, can now scan a pre-printed Paytm code anywhere they see a 'Paytm accepted here' sticker and make payments swiftly and securely.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
