Improve service delivery: Modi to department of posts

Prime Minister Narendra Modi on Wednesday asked the department of posts to work towards improvement in service delivery, especially in payment of policy benefits, money orders and postal savings accounts.

Chairing the fifth interaction through PRAGATI -- the multi-modal platform for Pro-Active Governance and Timely Implementation, Modi expressed concern at the grievances relating to post offices.

"The prime minister also reviewed the progress of key infrastructure projects in the railway, road, power, telecommunication and agri-infrastructure sectors, spread over several states and urged speeding up of work for early completion of the projects," an official release said.

Reviewing the scheme for provision of mobile services in left wing extremism affected areas, Modi asked the concerned states to accelerate implementation of the scheme.

He also emphasised that mobile connectivity was extremely essential for the common man, particularly in backward areas.

Modi was given a demonstration of the progress of the Crime and Criminal Tracking Network and Systems (CCTNS) scheme through live video-conferencing with three police stations in Assam, Uttar Pradesh and Karnataka.

He called for enhancing both the level of sophistication, and the speed of implementation of this scheme across the country.