Max Life, PNB MetLife ease procedure for Chennai flood victims

Two private life insurers - Max Life Insurance and PNB MetLife - on Monday announced simplified claims procedures for those who are affected by the floods in Chennai.

In a statement, Max Life Insurance said it has set up a special claims helpdesk to speed up the claims settlement.

As to the death claims procedures Max Life Insurance said the documents to be submitted are:any evidence of death/missing from government/designated district officials or hospital authorities /municipal record; claim intimation form/claimant statement (with bank passbook copy or cancelled cheque of nominee/beneficiary); and a photo identity proof of nominee/beneficiary.

Claimants can directly email to Max Life Insurance at floodhelpdesk@maxlifeinsurance.com or call toll free number: 1800 419 0919

Claimants can also get in touch with the following officials: Shankar Raman (Tamil callers) +91 95608-61333, Akash Keswani +91 95823-48062, Padmanaban K., +91 90947-01 639/95665-40478, Sabari D , +91 90438-11228 or Anil D Raj, +91 98666-78141

The life insurer's Chennai office is located at: Max Life Insurance Co. Ltd., 184/2, 2nd Floor, Chanda Mama Building, NSK Salai, Vadapalani, Chennai- 600026 and its landline number is +91-44-42915500

PNB MetLife said it has set up a dedicated claims helpline for Tamil Nadu flood victims with toll free number: 1800-425-6969.

The company said the following documents are to be submitted by the claimants: claimant statement (downloadable form) or written intimation from claimant mentioning policy details and date of death; death certificate issued by municipal corporation/local authorities or death certificate/report issued by police authorities/by armed forces; and nominee identity, residence proof and account details/bank certificate of the nominee.

The claim documents can also be shared via WhatsApp (094465-39572; 098408-44180) or email (indiaservice@pnbmetlife.com).