In spite of all these shortcomings, Indian PSBs have stood the test of time, moving from "class banking to mass banking" and standing tall even in the midst of a global economic slowdown. Today, implementation of any social sector scheme by the government invariably involves the participation and contribution of banks. Be it opening lakhs of bank accounts of students, NREGA workers, Direct Benefit Transfer beneficiaries and pensioners or for crediting funds of scholarships and many others, the government has more trust in the practices and employees of banks than its own departments.
Why can't there be made a norm in every department and public sector undertaking, whereby government business is mandatorily given to any PSB? In all these PSBs, there are inter-zone, inter-branch (within zone) and inter-employee competitions (within a branch). There is a need to change the way the PSBs are manhandled by the political class because even placing private sector executives at the helm doesn't seem to have yielded any positive outcome as a result of unthinking interference to achieve political ends.
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