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The tie-up between atom technologies and MTNL will enable customers to make their landline bill payments through mobile / landline phones

Mahanagar Telephone Nigam Ltd. (MTNL) has tied up with atom technologies, a leading provider of m-Commerce solutions, for enabling its customers to make bill payments through mobile or landline phones.

MTNL provides telecom services to over 17 lakh customers across Mumbai. This service offers the convenience to a vast number of customers to make their bill payments instantly through phones using their credit cards. The benefit of this facility is that payments are instantaneous and can be made anytime and anywhere –from home, office or while traveling –through any of the MTNL phones. The atom platform provides a secure and automated environment to end customers with complete assurance of protection of their credit card details.

Atom is the largest m-Commerce solutions provider in the country with over 80% market share for its IVR solution. Till date, atom has processed more than Rs 2,000 crore worth of transactions on its platform. Its clientele comprise of 400+ best associates throughout the industry and include corporates, government utilities, travel and tourism firms, insurance companies etc.

Commenting on the tie-up, Mr. Dewang Neralla, Director,atom technologies, said, “We are extremely happy to partner with MTNL as atom’s platform will enable millions of people to enjoy the convenience of paying their bills in a user-friendly and protected manner. By implementing atom’s mobile payment solutions, MTNL will be able to offer better and hassle free option of bill payment to its customers.”

According to Mr.Peeyush Agrawal, Executive Director, MTNL, "atom’s IVR technology will help our customers to have the flexibility of paying their bills at their convenience. We also hope to improve our collections and reduce the default or missed deadlines for bill payments, as customers can now make payments even on the move or from other locations without having to stand in long queues.”