"*121# Digital Care is quick and easy to use platform for Airtel prepaid customers to get basic information like balance amount, recharge validity, details of last few transactions", a company statement said.
"*121# Digital Care in regional languages is yet another industry first innovation that will empower customers across the country and accelerate self-care adoption of basic information", Bharti Airtel, Kerala and Tamil Nadu Hub CEO George Mathen said.
The digital care facility is completely free of cost and does not require a data network.
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