"When we are actually doing the DBTs there is a lot of friction that we have with the government regarding what should be the remuneration on it... No model will work unless it is commercially viable," she said at the Civil Accounts Day 2016 here.
The SBI chief stressed there was a need to appreciate that "there are costs involved for each of the players..."
A sufficient amount of remuneration needs to be given to all the players to make the DBT scheme worthwhile," she added.
Remuneration is necessary as the intermediaries are required to upgrade infrastructure facilities, hardware and software to ensure smooth transfer of funds to the beneficiaries.
"Unless we make the access very simple and easy, no matter what we try to do regarding the DBT and other things, it will still be a challenge to cover the population. And to make that access to be very easy, we need to work on infrastructure," she added.
