The helpline, set up by former Chief Minister Sheila Dikshit, will operate from the Women and Child Development Department's office from July 1, government officials said.
According to the officials, the helpline, which drew a large number of complaints, may not remain as effective as it was before.
"Earlier, police used to act under pressure whenever a complaint would be made to 181 as it used to operate from the Chief Minister's Office. But now, action on the complaint may not be prompt like before," said one of the officials.
"Recently, a committee constituted by the Chief Secretary has recommended that since the subject matter is closely related to the Women and Child Development Department and it has required infrastructure and manpower, the supervisory and administrative jurisdiction of 181 helpline may be entrusted upon the department and one senior officer should be put in charge of the helpline," said the official.
The last review of the helpline's functioning was done by Dikshit in September 2013. Even during the 49 days of Aam Aadmi Party's regime, it was neglected.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
