The Karnataka Sakala Services (Amendment) Bill, 2014, passed by voice-vote, also envisaged recovering compensatory cost from the guilty officers and punish the officials who defeat the purpose of the Act.
"The Bill will encourage public authorities to deliver services electronically or through post to the citizen in phased manner," Law and Parliamentary Minister T B Jayachandra told the assembly.
The other aim of the Bill was to initiate disciplinary proceedings against designated officer or competent officer or appellate authority who fails to deliver citizen-related services or dispose appeal within stipulated time, Jayachandra said.
"If any officer fails to deliver the citizen related service or dispose appeals within the stipulated time for more than seven times, he shall be subject to enquiry by the concerned disciplinary authority and if found guilty, prepare a report against the concerned officer and submit it to the government, Jayachandra added.
