Passengers of Jeddah-bound flight held up for over 24 hours

Image
Press Trust of India Kochi
Last Updated : Apr 06 2017 | 7:08 PM IST
Over 300 passengers of a Jeddah-bound Air India flight from Cochin International Airport Limited here, staged a protest after they were asked to deboard the flight for the second day today, owing to "technical problem."
An Air India official cited "technical problem" for the delay of the flight, which was scheduled to depart at 5.55 PM yesterday.
Imbichu, a passenger to the Gulf nation, told PTI over phone from the airport that the passengers including women and children refused to deboard the Air India flight AI 963 this morning after the airline announced further delay in taking off.
The airline this morning had informed the passengers to prepare for flight at 11 AM.
"When we boarded the flight, the airline again asked us to deboard due to the continuing technical glitch... This triggered protest from passengers.. A top airline official had to step in to pacify the agitating passengers," Imbichu said.
The passengers, who reached the airport three to four hours ahead of the scheduled departure yesterday, said they had boarded the flight for timely departure.
However, the airline later informed them that there would be delay due to technical reasons.
Failing to rectify the technical glitch, the airline asked the passengers to deboard as it would depart only the next day morning.
The passengers alleged that the airline had not made any proper arrangements for food and accommodation for them.
"There were around 380 to 400 passengers... We were actually dumped in some lodges... No proper food was served and four persons were forced to share a single room.
It was a hell-like situation for us," another passenger alleged.
The airline, however, rejected the claim, saying that they were properly accommodated and proper food was provided to them.
The passengers, who are still waiting at the lounge of the airport, hope that they would be able to fly to Jeddah by this evening.

Disclaimer: No Business Standard Journalist was involved in creation of this content

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Apr 06 2017 | 7:08 PM IST

Next Story