Unified communication,collaboration mkt up 3.8% in H2 2013:IDC

The unified communications and collaboration (UC&C) market in India saw a marginal growth of 3.8 per cent to about USD 178 million in July-December 2013 compared to the year-ago period, research firm IDC today said.
The UC&C market, which stood at about USD 171.18 in H2 2012, witnessed modest growth partially due to the shift from hardware-based to software-based unified communication solutions, IDC said in a statement.
Revenue generating industry segments like finance, telecom and manufacturing restricted growth as they curtailed spend due to their own lacklustre performance, it added.
"UC&C spending in the government segment was also low due to the uncertainty and delayed spending due to the 2014 India elections," it said.

IDC said the enterprise telephony market in India recovered slightly by 2.9 per cent in H2 2013 compared to the same period in 2012, while the enterprise collaboration market saw a three per cent growth in the stated period.
The contact center market in India, which saw a growth of 6.5 per cent in H2 2013, recovered due to the adoption in e-commerce and media and communications segments.