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Chief Justice of India Surya Kant on Monday announced the launch of a major digital initiative aimed at strengthening judicial data integration and improving public access to court services across the country. Making the announcement at the outset of the day's proceedings, the CJI said the judiciary is commencing the "One Case One Data" initiative, which will integrate multi-level information from all the high courts, district courts and taluka courts into a unified system. "We are commencing the 'one case one data' initiative with multi-level information of all high courts, district and taluka court details embedded. We look forward to developing an efficient case management system," the CJI said. The initiative is expected to streamline case management by creating a more comprehensive and interconnected digital database across the country's courts. The CJI also announced the launch of "Su Sahay", an Artificial Intelligence-powered assistance chatbot integrated with the Supreme Co
A balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while excessive human resemblance can cause discomfort, a new research by the Goa Institute of Management (GIM) has found. The research has studied customer behaviour towards Artificial Intelligence enabled service agents, including as chatbots, digital assistants and service robots. Conducted in collaboration with researchers from Cochin University of Science and Technology (CUSAT), Kerala, the findings of this research have been published in the International journal of Consumer Studies. With AI reshaping the Frontline Service Encounters (FLSE), the study aims to explore "how do consumers perceive and interact with AI in every day service interactions". For the same, the research team consolidated findings from 157 peer-reviewed articles to identify the key drivers, theories, and outcomes shaping consumer and AI interactions. The research team reviewed 44 top-tier .