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Patients across Delhi-NCR are increasingly struggling to navigate India's healthcare system, often leaving consultations with unanswered questions and turning to internet for guidance, according to a study. The study findings from the India Patient Navigation and Confusion Index (IPNCI) 2026, conducted among 1,000 respondents across Delhi, Noida, Gurugram, Faridabad, and Ghaziabad, revealed significant gaps in patient guidance, care coordination, and healthcare navigation. The findings showed that 73.8 per cent of respondent patients felt rushed during doctor consultations, while 78.5 per cent searched Google or social media after their appointments due to lack of clarity regarding diagnosis, treatment plans, or next steps. Additionally, 70 per cent of respondents reported not receiving clear guidance on where to go next for tests, diagnostics, or specialist consultations, exposing major gaps in care continuity, the study, an initiative of Pacific OneHealth Hospital in association .
Being matched with a doctor of the same gender in telemedicine may lower patient satisfaction, a new study by researchers at Goa Institute of Management (GIM) has found and has flagged the need for culturally informed and evidence-based approaches in designing virtual healthcare platforms. Studies conducted in the past on in-person healthcare settings have shown that patients tend to report higher satisfaction when matched with doctors of the same gender. Contrary to this, the new study has found that in virtual consultations, gender concordance between physician and patient may reduce patient satisfaction. The findings of the study have been published in the prestigious Journal of Medical Internet Research. According to Nafisa Vaz, Assistant Professor at GIM, the research contributes evidence-based findings to an area that has remained largely unexamined in India's culturally complex healthcare context. While gender concordance has traditionally been associated with trust and ...
The administration of King Edward Memorial (KEM) Hospital, a civic-run facility, has issued show-cause notices to six staff members following the circulation of a video showing paper plates made from folders of patients' reports. The video clip has prompted the Brihanmumbai Municipal Corporation (BMC) to form a committee to investigate the incident, an official said on Saturday. Former mayor Kishori Pednekar highlighted the issue on the social media platform 'X', sharing a video of the paper plates that appeared to bear the names of the hospital, patients, and medical procedures. She alleged "gross negligence" by the hospital administration. In response, KEM Dean Dr. Sangeeta Ravat clarified that the plates were not made from patient reports. "They are not patient reports. They are old folders of CT scans given to scrap dealers for repurposing. The only mistake was that these scrap papers were not shredded before being given away," Dr Ravat told PTI. She said show-cause notices ha
The All India Institute of Medical Sciences (AIIMS, New Delhi) and Guru Gobind Singh Indraprastha University (GGSIPU) have announced a strategic collaboration aimed at revolutionizing patient care through the implementation of a "Patient Grievance Redressal System.""This landmark partnership marks a significant step towards enhancing transparency, accountability, and patient satisfaction within the healthcare domain," Director, Prof. Dr. M. Srinivas said.This collaboration is the innovative "Patient Grievance Redressal System," which has been conceptualized to address patient concerns and feedback comprehensively. This initiative is particularly noteworthy as it is the first of its kind, demonstrating a pioneering approach to patient care, Prof. Dr M. Srinivas said. "What sets this project apart is that it comes at no cost to AIIMS, as the students and faculties of GGSIPU's USAR & USDI have generously volunteered to develop the program free of charge," said Dr Rima Dada ...
The Union Health ministry has released Rs 22.20 crore for 134 patients undergoing treatment for rare diseases at eight designated hospitals since the guidelines for providing financial aid to such patients were issued last August. On May 19, the ministry increased the financial support from Rs 20 lakh to Rs 50 lakh for patients belonging to all categories of rare diseases, and on August 11 issued guidelines to grant financial aid to such patients under the National Policy for Rare Diseases, 2021. According to officials, the number of Centres of Excellence (CoEs) designated for treating those with rare diseases like Gaucher Disease, Tyrosinemia, Severe Combined Immunodeficiency (SCID) and others have also been increased from eight to eleven. The 11 CoEs are AIIMS, New Delhi, Maulana Azad Medical College, New Delhi, Sanjay Gandhi Post Graduate Institute of Medical Sciences, Lucknow, Post Graduate Institute of Medical Education and Research, Chandigarh, Centre for DNA Fingerprinting an