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TRAI has objections to Truecaller displaying a 'frequently blocked' badge within the dedicated number series, with a senior regulatory official saying that such tagging is "not advisable" as it tends to misguide and confuse telecom consumers, creating unwarranted suspicion about calls from 1600 and 140 categories that otherwise fall under the regulated framework. Instead, the regulator believes that Truecaller should display a label informing users that they can "exercise their choice" to block unwanted communication from the 140 series through TRAI's official Do Not Disturb (DND) preference management app. According to the Telecom Regulatory Authority of India (TRAI) official, the solution lies in creating further awareness and outreach around the DND, to educate people about the choices they have. TRAI has mandated the use of 1600 series numbers for service and transaction calls by regulated banking, financial services and insurance or BFSI entities, and government-to-citizen ...
The Income-Tax Department Thursday carried out searches at offices of global caller ID platform Truecaller on charges of tax evasion, official sources said. The Stockholm-headquartered company said it was cooperating with the investigators. Tax officials said the searches were aimed to gather detailed information and check documents in connection with certain charges of tax evasion including those pertaining to transfer pricing (TP) issues. According to the company's website, Truecaller has offices in Bengaluru, Mumbai and Gurugram in India. The company said in a public statement that "On Thursday 7 November 2024, Truecaller's India offices were visited by Indian Tax officials." "Truecaller are currently assisting the authorities to the full extent at our offices. This came without prior notice and Truecaller are currently awaiting official confirmation and communication from the tax departments," it said. This is not an uncommon practice and Truecaller will cooperate fully with