Opinion
The next chapter in grievance redress is to ensure one customer's experience prevents the same problem for the next
 "Swaminathan J")
 "rbi, banking")
 "Ajay Kumar -")
 "Nivedita Mookerji")
 "T N Ninan")
 "Shailesh Dobhal")
 "M S Sahoo")
 "Arvind Subramanian")
 "Rama Bijapurkar")
 "Rajani Sinha")
 "Business Standard Editorial Comment")
More on Opinion
Best of Business Standard Opinion: CAFE III norms do not meet transition needs
From tighter vehicle-efficiency norms and India's peak-power challenge to complaint analytics, and frontier AI safeguards, today's opinions examine regulation, resilience and institutional learning
 "Best of Business Standard Opinion: CAFE III norms do not meet transition needs")
When complaints become insights
The next chapter in grievance redress is to ensure one customer's experience prevents the same problem for the next
 "When complaints become insights")
Ahimsa against extinction
India cannot be a bystander to superintelligence
 "Ahimsa against extinction")
Beyond generation
India needs a more flexible power system
 "Beyond generation")
CAFE III: Hastening slowly
The norms do not accelerate the needed transition
 "CAFE III: Hastening slowly")
Best of BS Opinion: After trade policy clashes, is a capital war imminent?
From India's narrowing demographic window and Boeing 737 MAX safety concerns to capital-flow risks, Carrefour's return and AI's social costs, today's opinions examine long-term structural shifts
 "Best of BS Opinion: After trade policy clashes, is a capital war imminent?")
Carrefour's return tells a story
After 12 years, the French retailer's return to India signals a shift in the retail landscape
 "Carrefour's return tells a story")
After trade war, capital war?
Whether the AI bubble bursts or the borrowing binge continues, India will need to strengthen its defences
 "After trade war, capital war?")
Safe landing
DGCA must look into the Boeing issue
 "Safe landing")
An ageing world
India's window of opportunity is narrowing
 "An ageing world")
Best of BS Opinion: RBI's currency intervention must be limited
From RBI intervention in the rupee and questions over electoral-roll revisions to distressed assets, India's growth challenges and political grief, today's opinions examine institutional and economic
 "Best of BS Opinion: RBI's currency intervention must be limited")
Focus on the journey ahead
India's growth numbers are impressive, but the past week offered a fair dose of reality on what it will take to sustain that growth
 "Focus on the journey ahead")
Distressed assets need a market
The IBC requires a wider pool of investors willing to price distress
 "Distressed assets need a market")
Selective reform
Election Commission has not addressed key weaknesses in SIR
 "Selective reform")
Managing the rupee
RBI's currency intervention must be limited
 "Managing the rupee")
Best of BS Opinion: Durable growth is rarely built on a narrow base
Today's Best of BS Opinion weighs GCC expansion, liquor prohibition, jobs and growth, corporate India, and India's economic roadmap
 "Best of BS Opinion: Durable growth is rarely built on a narrow base")
A power warning India needs to heed
Rising demand and power shortages underscore the need for stronger grids, better planning and reliable electricity supply
 "A power warning India needs to heed")
Corporate India is not always the saviour
It is not corporate India but small businesses that are serving the emerging mass market. Policy must support them rather than pushing Corporate India where it does not want to go
 "Corporate India is not always the saviour")
The jobs overhang on growth
The country needs to create enough productive jobs if it is to sustain its high growth
The spirit of liquor bans
The apex court rightly highlights futility of prohibition
 "The spirit of liquor bans")