It has been more than two years since ChatGPT, an artificial intelligence (AI) chatbot built by OpenAI, took the technology world by storm. As the euphoria ebbs, enterprises are adopting AI slowly. HARRICK VIN, chief technology officer (CTO) of Tata Consultancy Services (TCS), told Avik Das and Shivani Shinde on the sidelines of the Nasscom Technology and Leadership Forum in Mumbai what organisations should do to scale up adoption. Edited excerpts from the interview:
Adoption of generative artificial intelligence (GenAI) is slow across enterprises, according to analysts. What is the reason?
Adoption is about value realisation and what we have

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