Vistara in-flight experience will last for 'some time' after merger

Air India has taken the step to reassure Vistara passengers concerned over quality

A significant portion of Vistara’s in-flight experience — including routes, schedules, aircraft, cabin crew, menu, cutlery, and service — will remain unchanged for “some time” after the brand flies into sunset on November 11. 

Executives told Business Standard that this approach will be maintained temporarily to reassure Vistara’s loyal passengers, who may be concerned over the quality of their experience after the merger.

As Air India continues to receive retrofitted aircraft, a full integration of Vistara's services into Air India's operations will be phased out in the next year. Tata Group-run Air India on Friday announced that starting November