Paytm founder Sharma bets on AI-led revenue growth, cost-efficiency

Vijay Shekhar Sharma says AI will fuel Paytm's next phase of growth after cost efficiencies, as company eyes revenue opportunities from smart devices

After helping rein in costs, Paytm’s artificial intelligence (AI)-led product focus is expected to further drive revenue growth, founder and chief executive officer (CEO) Vijay Shekhar Sharma said on Wednesday.

 

The company will target its online and offline merchants, including the small and large ones, for these AI products. 

 

“AI is a revenue line item. It brings newer service, newer business, (and) phenomenally more number of things that we can do… Up till now, we’ve been putting it into the cost side, efficiency side. While there will be some optimisation (further), but not material enough,” he said, in a call