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India’s IT industry – with revenue of about $283 billion this financial year – is perhaps undergoing a tectonic shift in its decades-old organisational structure as automation, artificial intelligence (AI), and generative AI (Gen AI) redefine skillsets and reduce the need for entry-level engineers.
Traditionally, IT services firms followed a pyramid structure, with a broad base of fresh graduates supporting scalability and a large bench strength ready for deployment. Now, this model is evolving into a diamond-shaped structure, characterised by fewer entry-level hires and a growing mid-tier workforce with five to thirteen years of experience.
Data sourced from specialist staffing
