Business Standard

A portrait of the deliveryman as a human being

Organising themselves like the Dabbawalas of Mumbai could do wonders for the pay and status of delivery people


Some delivery people might request you to get into confirmations and cancellations so they can make an extra hundred rupees

Suveen Sinha
On the evening of January 8, 2022, Delhi’s streets were deserted. The third wave of Covid-19 was rising and a weekend lockdown was in place. It was anyway not a great Saturday evening to step out: unseasonal rains had made it unusually chilly and damp. In the spirit of the new metropolitan India, food orders were pouring in at online delivery platforms.

One of those orders pinged Salil Tripathi’s phone as he sat astride his motorcycle, parked on a street side. As Tripathi took out his phone, an SUV driven by a drunk policeman rammed into him. The impact threw
Disclaimer: These are personal views of the writer. They do not necessarily reflect the opinion of or the Business Standard newspaper

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First Published: Apr 27 2023 | 9:59 PM IST

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