Thursday, December 04, 2025 | 07:39 AM ISTहिंदी में पढें
Business Standard
Notification Icon
userprofile IconSearch

Why India must do more to move towards a trust-based governance model

The emphasis on processes over outcomes is rooted in a belief that individuals and businesses cannot act ethically and effectively without strict guidance and supervision. The govt needs to trust more

Governance by disguised legislation
premium

Illustration: Binay Sinha

Ajay Kumar -
A key indicator of a developed society is the level of trust the government places in its citizens, businesses and institutions. The trust, or the lack of it, is evident in governmental systems and processes. Developed countries generally exhibit greater governmental trust than developing countries, although this metric is rarely studied.

Mandatory document attestation for any paperwork, a frequently asked requirement, is an example of mistrust. In a paper-based bureaucratic system, this requirement adds significant drudgery and cost, especially for the small and the poor, making every transaction cumbersome. Another example of distrust is the extensive, often
Disclaimer: These are personal views of the writer. They do not necessarily reflect the opinion of www.business-standard.com or the Business Standard newspaper