Cyient, a global provider of engineering, manufacturing, data analytics, network and operations solutions, has entered into a long-term agreement with Thyssenkrupp
Elevator, a global market leader in passenger transportation systems, to support its MAX platform. MAX is the world’s first real-time, cloud-based predictive maintenance
solution for the elevator
industry. Cyient’s advanced analytics and big data solutions will be integrated into MAX to help deliver predictive maintenance
With more than 12 million elevators transporting over a billion people each day, elevator
maintenance issues cause 190 million hours of downtime annually. Thyssenkrupp
Elevator’s MAX platform, a predictive and pre-emptive maintenance service solution for elevators, can revolutionise the industry by utilising Internet of Things (IoT) and analytics. It is capable of cutting elevator
downtime in half, significantly increasing availability levels and improving efficiency for cities aiming to be smarter.
“For us, MAX is an integral part of our plans to transform the elevator
industry and enhance urban mobility in cities across the world. Building on our collaborations for MAX with Microsoft and Vodafone, we are glad to have found another strong partner for this solution in Cyient.
We are confident that their expertise in analytics will help to further develop MAX’s competencies, supporting our more than 24,000 technicians in the field and taking elevator
service into the digital era,” said Andreas Schierenbeck, CEO of Thyssenkrupp Elevator.
The solution, developed with Microsoft and using its Azure cloud platform and Azure IoT Suite, will now also incorporate Cyient’s expertise in creating predictive analytics solutions. Cyient
will develop algorithms and integrated solutions to leverage data from Thyssenkrupp’s ‘things’ - its elevators, and enhance Thyssenkrupp’s ability to diagnose potential problems and deliver superior service.
Krishna Bodanapu, managing director and CEO, Cyient, added, “Our collaboration will enhance Thyssenkrupp's competitive advantage in the elevator
industry with the help of advanced analytics and big data solutions.”