After admitting that the iPhone X can temporarily lose touch functionality in cold weather conditions, Apple is reportedly planning a software update to fix the issue.
"It appears the 'coldgate' problem with iPhone X was happening at temperatures close to zero degrees but still within the recommended temperature range," 9to5Mac reported late on Thursday.
Some iPhone X users had complained last week about their phone screen not working in cold temperatures.
"In certain conditions, the iPhone X will temporarily be unable to respond to user input if the temperature of the surrounding environment suddenly dropped," the report quoted Apple as saying.
The iPhone maker said it will issue a fix in an upcoming software update as it does not appear to be an inherent hardware fault.
The Cupertino-based giant has so far released several updates for iOS 11, including iOS 11.1.
The company has not specified an exact time-frame for the "coldgate" bug-fix but it is most likely to be rolled into iOS 11.2.
iOS 11.2 update is currently being tested in beta programme and will be the first major update to bring a new feature named Apple "Pay Cash".
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)