ING Vysya Bank deploys IBM's MobileFirst solution

ING Vysya Mobile app will help customers to pay utility bills, transfer funds to other accounts, view mini-statements, request cheque books, stop payment of cheques and locate the nearest ATM

Software giant IBM today said ING Vyasa bank deployed its MobileFirst solution to develop the mobile app, which will help the bank's customers pay utility bills, stop payment of cheques using their mobile phones.

 

The mobile application, which was launched in July, is expected to enhance the bank's reach into untapped markets like remote cities and rural areas.

 

"Using ING Vysya Mobile app, customers can now use their mobile devices to pay utility bills, transfer funds to other accounts, view mini-statements, request cheque books, stop payment of cheques and locate the nearest ATM and branches, among many other features," it said in a release.

 

These services provided by the app will help ING Vysya bank to build an effective ecosystem for its customers to interact across multiple access channels and extend services across India, it added.

 

With over 530 branches across India servicing more than two million customers, ING Vysya Bank required an application development platform to quickly and securely build new mobile banking solutions, IBM said.

 

The bank selected IBM Worklight, an integral part of the IBM MobileFirst solutions portfolio, to create cross-platform apps and manage the whole app development life cycle.

 

"IBM Worklight also provides secure connectivity with the client's back-end systems, allowing it to efficiently manage version upgrades, user data and audit data. With data capture capabilities, the bank is able to analyse patterns and trends of customer usage," the US-based firm said.

 

The bank is the first IBM Worklight client in India to go live with a publicly downloadable app, it said.

 

Currently available on the Apple iOS mobile platform, ING Vysya Mobile apps will soon be extended to other platforms such as Android, BlackBerry and Windows Phone.