In a letter to Home Secretary R K Singh, Delhi Police Commissioner Neeraj Kumar recently said the department of telecommunications (DoT) should work towards a system to make customer verification foolproof. DoT should maintain a central database of all mobile subscribers with biometric parameters, similar to the Aadhaar system, Kumar said in the letter.
This would entail taking the finger print, thumb impression, or any other biometric feature of the subscriber at the time of applying for a new connection.
In the letter, Kumar suggested the Telecom Regulatory Authority of India exercise stricter control and impose heavy penalties to deter telcos from flouting the norms.
Besides, physical verification of all applicants should be mandatory before activating of the SIM. If the operators go for tele-verification, SIM cards should be sent by registered post only. Credit and debit cards are delivered in this process.
Kumar also suggested that stringent punishment be prescribed for the service provider for issuing multiple SIM cards against same customer application form number.
The home secretary has forwarded Kumar’s recommendations to DoT, which will examine the suggestions and see how to incorporate those in the guidelines for customer verification.
Kumar’s suggestions came in the wake of the so-called ‘Nigerian scams’. There have been instances of selling SIM cards, even pre-activated ones, to whose who provide fake identity proof..
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)