This was in an apparent attempt to win the confidence of the Tata Trusts, which had a testy relationship with Mistry. The Tata Trusts own 66 per cent of Tata Sons and have veto powers to sack and appoint the chairman. Ratan Tata is the chairman of the Tata Trusts.
“This can only be achieved with a relentless focus on the customer, by gaining a deeper understanding of their aspirations, and by designing our products and services to meet their needs. In today’s context, where technology is playing a key role in business success, the need for innovation is vital to help reimagine and reinvent our businesses for the future,” Chandra said.
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