Tata Motors plans to add 20 more service centres

As a measure to further strengthen the customer care in the state, Tata Motors plans to add 20 more Tata Auto Service Centres (TACSs) in Orissa during the current fiscal.

These centres will come up in three formats namely service centre, service point and service station which will strengthen the after sales service facility offered by the company.

With the opening of these additional TACS, the total number of such centres in the state will increase to 25.Tata Motors has 5 TACS in the state in places like Rourkela, Keonjhar, Balasore, Cuttack and Jharsuguda.

“We have 5 TACs in the state at present and will be adding 20 more such centres during the current fiscal”, Rajesh Sarangi, territory manager (CSM), Tata Motors, Orissa said.

Talking to the media on the sidelines of the arrival of the much awaited ‘Nano’ at the city based Swapna Motors here, Sarangi said, the company is in the process of adding two more dealerships at Cuttack and Angul in the next couple of months.

This will take the total number of dealership of the company in the state to 5 from 3 at present, he added.

Acknowledging that the sales of the company both in the car and the utility vehicles segment were marginally impacted during the October-December quarter due to the economic slowdown, he said, the sales have increased at a faster rate between December 2008 and March 2009.The company sold about 3000 utility vehicles and 5000 cars in the state last fiscal.

On the new sensation ‘Nano’, B N Saha, managing director, Swapna Motors said, the booking for the car will start from 9th April to 25th April.

The financiers will be present at Swapna Motors and car will be given to the customers to be decided through a lottery. The delivery will start from 1 July 2009. While the company will pay 8.5 percent interest on the booking money if the customer does not get the car in a year, a penalty of Rs 300 will be collected from the customers who cancel the booking. The showroom expects to sell about 350 to 400 cars per months across the models during the current fiscal.