Xtent buys 450-seater BPO centre in UK

Company said to have invested close to $3-5 million for acquisition

As part of its 'global fulfillment model'strategy, Xtent, the recently set-up BPO and contact services group of the Bangalore-based Valdel Corporation, has acquired a 450-seater BPO centre in the UK.

Xtent is understood to have invested close to $3 to 5 million for this acquisition. The company officials, however, refused to comment on the deal stating that the details would be announced shortly.

According to the company, Xtent has sourced in investments to the tune of $25 million.

Xtent, which has a 350-seater unit in Bangalore and a 500-seater centre in the US, at present manages over a million transactions per month in interaction management, process support and fulfillment services to telecom, retail, financial services, travel and hospitality companies in the US and UK.

Xtent's parent company Valdel Corporation is a multi-business corporation with presence in offshore engineering services and retail in addition to BPO. Valdel Corporation was carved out from the construction company M S Ramaiah Group of Companies.

In addition to ramping up its BPO business, Valdel Corporation has its presence in the retail market through FamilyMart. It is learnt that the company is looking at setting up a second centre in Bangalore and is also considering the possibility of opening a centre in Mysore.

Valdel Retail was established in partnership with Suiwah Corporation "� a Malaysia-based public listed company with a combined turnover in excess of $ 70 million "� in 2002. Suiwah Corporation's main business comprises supermarkets and department stores in Penang and Malaysia.