You can refuse to pay convenience fee on debit card use

You can refuse to pay an additional amount for use of your card and register a complaint to your bank on its website or otherwise, says finance ministry

The finance ministry has advised people not to pay any surcharge or ‘convenience fee’ asked by shops for payment through debit card. 

“You can refuse to pay an additional amount for use of your card and register a complaint to your bank on its website or otherwise,” it stated. 

Also, said the ministry, although all banks had waived the merchant discount rate up to December 31, customers are not required to pay additional amount even after that, if demanded by the shopkeeper, as this is to be paid by the shopkeeper.