Google linking of social network contacts to email raises concerns

Reuters San Francisco
Last Updated : Jan 11 2014 | 1:56 AM IST
A new feature in Google Inc's Gmail will result in some users receiving messages from people with whom they have not shared their email addresses, raising concerns among some privacy advocates.

The change, which Google announced on Thursday, broadens the list of contacts available to Gmail users so it includes both the email addresses of their existing contacts, as well as the names of people on the Google+ social network. As a result, a person can send an email directly to friends, and strangers, who use Google+.

Google is increasingly trying to integrate its Google+, a two-and-a-half-year old social network that has 540 million active users, with its other services. When consumers sign up for Gmail, the company's Web-based email service, they are now automatically given a Google+ account.

Google said the new feature will make it easier for people who use both services to communicate with their friends.

"Have you ever started typing an email to someone only to realise halfway through the draft that you haven't actually exchanged email addresses?" the company said in a blog post announcing the feature. "You're in luck, because now it's easier for people using Gmail and Google+ to connect over email."

Google said that users who did not wish to receive email messages from other people on Google+ could switch the settings so that they receive messages only from people they have added to their networks of friends or from no one at all.

Some privacy advocates said Google should have made the new feature "opt-in", meaning that users should explicitly agree to receive messages from other Google+ users, rather than being required to manually change the setting.

Marc Rotenberg, the executive director of non-profit Electronic Privacy Information Center, called the new feature "troubling".

"There is a strong echo of the Google Buzz snafu," he said, referring to a social networking service that Google launched in 2010.
*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Jan 11 2014 | 12:17 AM IST

Next Story