British Airways investigating theft of customer data

Image
ANI London [UK]
Last Updated : Sep 07 2018 | 9:05 AM IST

British Airways has stated that it is investigating the theft of data of its customers from the website and mobile app "as a matter of urgency."

The airline, in a statement, said that the personal and financial details of customers making bookings on the website and app were compromised. However, the stolen data did not include travel or passport details, it clarified.

"The breach has been resolved and our website is working normally. We have notified the police and relevant authorities. We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers' data very seriously," read the official statement.

The UK-based airline also cautioned passengers affected by the crime to contact their bank or credit card provider.

The data theft incident, which took place between August 21 and September 5, comes nearly two months after a technical glitch caused dozens of British Airways flights departing from and arriving at London's Heathrow Airport to be cancelled.

Disclaimer: No Business Standard Journalist was involved in creation of this content

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Sep 07 2018 | 8:54 AM IST

Next Story