ICICI Lombard launches AI based solution for instant renewal of motor insurance policies

ICICI Lombard has launched industry's first Artificial Intelligence (AI) based solution to facilitate instant renewals of expired or lapsed motor insurance policies. The tech-based feature will allow the user to capture images of his/her car (the insurance for which has expired) and upload it using ICICI Lombard's 'insure' mobile app. Each image will then be analyzed by the cloud-hosted AI module to detect the presence of any damage, post which the break-in policy proposal will be either accepted or recommended for verification.

In collaboration with Microsoft, ICICI Lombard has developed this AI-based solution using various offerings on the Microsoft Azure platform such as GPU-enabled Data Science Virtual Machines, Azure Container Services as well as open source technologies such as Docker and Tensor Flow. By containerizing this solution in the cloud, the company will be able to process multiple break-in cases simultaneously, without impacting the customer experience.

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