The author points out that "there are multiple failures at multiple levels for multiple years" even as inefficiency is institutionalised and no one is ever penalised. He is also right in saying that "no other airline would have survived these statistics - upwards of Rs 40,000 crore in debt, eight years of loss-making operations, and reportedly barely nine out of 370 routes that are not making losses".
Read more from our special coverage on "LETTERS"
Perhaps the management knows the government is always there to bail it out of a crisis. It's a different matter that it has miserably failed to learn any lessons from its dubious past. The best course would be to make it a fully autonomous organisation headed by a civil aviation expert drawn from the private sector (preferably outside India).
Kumar Gupt, Panchkula
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