Although the man- Dr Vaidyanathan- could not speak anything clearly, he had scribbled "Pondicherry" on a paper, which finally paved the way for his reunion with the kin.
When he came to Betul five years back, Vaidyanathan was taken to an old age home at village Ud Dan in Betul district, an official of the public relation department said today.
"An alert resident of Betul, Narendra Kumar, came in contact with Dr Vaidyanathan at the old age home. Kumar filed a complaint with the 'CM Helpline 181' in June this year, after which action was initiated to trace his family members," the official added.
"It was a difficult task, as Vaidyanathan had suffered memory loss and could speak only a few unclear words in Tamil and English. However, he scribbled 'Pondicherry' on a piece of paper, following which the coastal city's superintendent of police (SP), Rachna Singh, was contacted," the official said.
The SP took serious cognisance of the matter and on the basis of the inputs and leads, the woman police officer managed to locate his family members, he said.
"After completing all the necessary formalities, they took him back to Puducherry on December 16," the official said.
"The helpline proved to be a Santa Claus as he was finally reunited with his family in the month of Christmas," he said.
Chief Minister Shivraj Singh Chouhan had launched the 'CM Helpline' a few years back and ever since it has proved a boon for the state citizens and act as a deterrent for the errant officials, sources working in the helpline said.
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