Shares of Idea Cellular declined by 3.24 per cent to Rs 147.65, while Bharti Airtel was down 2.98 per cent to Rs 340.95 on BSE.
The penalty amount would be as high as Rs 2 lakh if the operators are unable to meet the benchmark set for the quality of service in two or more subsequent quarters, the Telecom Regulatory Authority of India (Trai) said yesterday.
As per the rules, call drop, availability of mobile towers, time taken for a call to connect, network congestion, voice quality and network related issues feature in the Trai's service quality parameters.
Regulator Trai also said there is no significant improvement in the call drop issue in Mumbai and Delhi as operators are lagging on various fronts in meeting the standards.
At a time when telcos and government are claiming that call drop issue is improving, the regulator has said that in Mumbai, no operator is meeting the benchmark while in Delhi three top players Airtel, Vodafone and Aircel are found to be lagging in offering good quality services.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
