HW Gunadasa, Secretary to the Presidential Commission inquiring into cases of alleged disappearances in the north and eastern provinces, said the Commission was working with the health authorities.
"We have learnt from the Commission's sittings held in north and east that some families had suffered multiple disappearances. They have as a result suffered much mental stress. The Commission therefore decided to have a strategy to tackle the issue," Gunadasa said.
The three-member panel is mandated to inquire into and report on alleged abductions or disappearances between June 10, 1990, and May 19, 2009.
"The Commission's work is being hampered by the lack of evidence on these cases. The relatives do not want to accept death certificates or receive compensation. They are hopeful that we will be able to find their relatives," he said.
The national plan of action monitoring the implementation of the recommendations of the Lessons Learnt and Reconciliation Commission (LLRC) has listed several action to address social, economic and health needs of the vulnerable groups in the former conflict zones.
Sri Lanka, however, has faced criticism for its slow progress in implementing the LLRC recommendations.
The LLRC was Sri Lanka's answer to calls for local mechanism to achieve reconciliation with the Tamil minority.
Three resolutions in the UN rights body since 2012 have urged Colombo for speedier action on LLRC.
Sri Lanka maintains the resolutions impinged on the island's sovereignty.
About 40,000 Tamil civilians were killed at the end of the separatist war, rights groups and experts have said.
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