Under GST, telecom services are to be taxed at 18 per cent, against 15 per cent earlier.
This means you will get a talktime of about Rs 80 on a recharge of Rs 100, compared with about Rs 83 earlier.
Also Read
However, it remains to be seen whether telecom operators choose to absorb some impact of the increased tax levy (as they can claim input credit) or pass it on entirely to their customers.
Emails to telecom operators remained unanswered.
A number of retailers in the city remain clueless about the impact of the new tax regime on telecom services.
"It is only tomorrow once we start recharging for customers that we will get to know how much talktime the customer is getting. But going by simple calculation, it (talktime) is expected to be lesser," said one of the shopkeepers in the bustling Connaught Place area.
He added that it will take a few days for the situation to normalise.
Many customers who walked in for recharges, too, seemed unaware of what the GST roll out would mean for prepaid services.
Telecom operators are already under intense pressure, inflicted by newcomer Reliance Jio's competitive pricing. The industry had expected some relief from the GST Council in the form of a lower tax slab for telecom services.
However, the same was increased following which industry lobbyists made multiple representations stating that telecommunications is an essential service and should attract a lower tax rate of 5 per cent.
"Today it (industry) is saddled with an unprecedented debt of more than Rs 4.5 lakh crore, with revenues of less than Rs 2 lakh crore ... We are hopeful that the government will ... Revise the current rate of 18 per cent, which is fairly high to the requested rate of 5 per cent," Cellular Operators' Association of India Director General, Rajan S Mathews told PTI.
This rate of five per cent is better aligned to telecom as it is an essential service and critical infrastructure, he opined.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)