PM reviews handling of grievances in postal services

Prime Minister Narendra Modi today reviewed the handling of grievances related to the postal services and asked what action had been taken against the officers responsible for lapses.
He was chairing the monthly meeting of the Pro-Active Governance and Timely Implementation (PRAGATI), a platform under which the prime minister interacts directly with top officials of the central departments and state governments through video conferencing.
At the meeting, he reviewed the progress of vital projects in the communication, railway, road and power sectors spread over several states including Himachal Pradesh, Haryana, Uttarakhand, Uttar Pradesh, Andhra Pradesh, Karnataka, Tamil Nadu, Odisha, Madhya Pradesh and Maharashtra.

"The Prime Minister reviewed the progress towards handling and resolution of grievances related to postal services," a PMO statement said.
He sought to know what changes have been made in procedures and what action has been taken against officers responsible for lapses, it said.
Modi underlined that the importance of postal services is on the rise again and stressed on the importance of human resource management, systemic improvement, and infrastructure strengthening in the Department of Posts, the PMO added.
The prime minister also comprehensively reviewed the 'Crime and Criminal Tracking Network and Systems' (CCTNS).
"He urged the states to accord high priority to this network, so that maximum benefit could be taken from it, in the interest of law and order, and bringing criminals to justice," the statement said.