Bieber canceled his scheduled appearance on "The Late Show with Stephen Colbert" and a performance for the 89th annual Macy's Thanksgiving Day Parade.
Gomez has urged Bieber to talk to his mother Pattie Mallette to cope with his problems, reported Hollywood Life.
"Selena is huge on family and thinks Justin could benefit from some much needed, quality time with his mom. He's got so much on his plate right now and Selena knows that Pattie always has a soothing affect on Justin," a source said.
Bieber, 21, previously dished on his relationship with his mother during an interview released earlier this month.
He said that their relationship in the past two years became "pretty non-existing. I was distant because I was ashamed. I never wanted my mom to be disappointed in me and I knew she was."
On the other hand, Pattie looked supportive of him.
After learning that Bieber had the most songs ever on the Billboard Hot 100, Pattie tweeted on Monday, "Good job @justinbieber! You were born for this. You shine so bright. Thank you for sharing ur gifts! #SoProud love love love xoxo Mama.
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