The man was boarding in the Western Australia city of Perth when he slipped and became jammed in the five-centimetre gap between the carriage and the station, operator Transperth said in a statement.
Passengers were initially told to move to the opposite side of the train in the hope their weight would shift it away from his leg, a passenger who gave his name as Nic told The West Australian newspaper.
"It is the first time we've seen something like this happen," Transperth spokeswoman Claire Krol told AFP.
"We were really fortunate that the staff were there straight away... And all of the passengers not only listened to the instructions from staff, but pitched in and helped.
"This is a real case of passengers of working together... and people power are the perfect words to describe it."
"The end result here is: really lucky for the man involved, but really nice as well to see that everyone came together as a community," Krol added.
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