Uber chief Travis Kalanick and co-founder Garrett Camp were attending the technology conference Le Web in late 2008, where they were brainstorming ideas for a new venture - in Kalanick's terms, "jamming" like jazz musicians.
"There are two cities in the world that I think are the worst to get a cab - Paris and San Francisco," Kalanick, now 38, said at a 2012 presentation in Chicago.
"The idea of pushing a button and getting a ride was a magical one," he said at another event.
But Uber's growth has also generated frictions with existing taxi operations, and posed challenges for regulators.
While the idea began as a way for Kalanick and his friends to get a high-class ride, Uber and its chief now see their venture as a crusade against an entrenched taxi industry that, according to the startup, fails to serve consumers.
In most areas, "the taxi industry is used to being protected by rules and lobbying efforts that shield them from competition," he said.
Uber does not employ drivers or own its vehicles, but instead uses independent contractors with their own cars. As such it has become a key player in the "sharing economy", which allows the drivers to operate their own business, along with its risks and profits.
New Delhi banned Uber from operating in the Indian capital after a passenger accused one of its drivers of rape. South Korea indicted Uber's founder for operating illegally.
Critics argue that Uber has fallen short on issues such as liability insurance and criminal background checks. In December, Uber said it would step up its safety measures.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
