Dexterity opens 2nd Chennai facility

KPO company Dexterity has opened its second facility in Chennai on an investment of $1.5 million. The facility will accommodate a headcount of 250.

The new facility at Mogappair will host process outsourcing services for the market research and analytics (R&A) space.

With this, Dexterity has also signalled its intentions to double headcount by March next year from the 300 people on its rolls presently. The additional resources will be spread across voice and data services that cover areas like computer assisted telephone interviewing (CATI), scripting, analytics and reporting, the company said.

"IT services for the R&A domain is a $0.6 billion market, while KPO for this niche is a $2.2 billion market. The second facility is part of our aggressive growth plans to tap niche R&A opportunities," Palanivel Kuppusamy, executive chairman, Dexterity Group, said.

The company's first facility in Chennai is at Ambattur.